Privacy Policy
Effective Date: December 2024
Welcome to b8tes.co.uk (“we,” “our,” or “us”). Your privacy is critically important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us directly, including but not limited to:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely via third-party payment processors)
1.2 Non-Personal Information
We also collect non-personal information automatically when you interact with our website, such as:
IP address
Browser type and version
Device information
Pages visited and time spent on our site
Cookies and similar tracking technologies (see Section 6 for details)
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including shipping and payment processing.
To communicate with you about your orders, inquiries, or promotional offers.
To improve our website, services, and user experience.
To comply with legal obligations and prevent fraud or abuse.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to provide and improve our services, including:
Payment processors to facilitate secure transactions.
Shipping carriers to deliver your orders.
Service providers for website hosting, analytics, and marketing.
Legal authorities if required by law or to protect our rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using secure servers, encryption, and regularly updating our security practices. However, no online data transmission can be guaranteed to be 100% secure, and you use our services at your own risk.
5. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us at hello@b8tes.co.uk.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Effective Date” above. Your continued use of our website constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
b8tes.co.uk
Email: hello@b8tes.co.uk
Address: b8tes HQ, Harrier Way, Diss IP22 4UL
Thank you for trusting b8tes.co.uk with your personal information.
